Landlord or mold company for AC leak in Dubai?« Back to Previous Page

The AC in our bedroom has been leaking a bit for the last month, and I just pulled back the corner of the carpet and found a patch of black mold underneath. My husband has been waking up with a stuffy head and a sore throat every morning, and I'm starting to get worried. What's the best way to handle this properly in Dubai—should I call the landlord first or go straight to a professional mold cleaning company?
Posted by Timothy Garcia
Asked on April 2, 2026 4:52 pm
Based on the symptoms you've described—prolonged AC leakage, visible black mold growth under the carpet, and the associated health effects like morning sore throat and congestion—this is a situation that requires immediate and professional intervention. In Dubai's high-humidity climate, AC units are a primary source of condensation, and any persistent leak creates the perfect environment for rapid mold proliferation, which can severely impact indoor air quality and health.

You have a responsibility to inform your landlord of the AC malfunction and resulting property damage. However, for the mold issue itself, you should engage a certified mold inspection and remediation company directly. This is critical because improper handling can aerosolize spores, spreading the contamination throughout your bedroom and HVAC system. A professional company, like Saniservice, will conduct a comprehensive assessment, including moisture mapping and air quality testing, to determine the full extent of the contamination, which is often far greater than what is visible.

The remediation process must follow strict protocols for containment, removal, and disposal of affected materials (like the carpet and underlay) and hygienization of the area to ensure the mold is eradicated, not just superficially cleaned. We strongly advise against attempting to clean this yourself.

For a definitive solution to this health hazard, please contact our specialists for a confidential consultation. Call 800-MOLDS (800-66537) or email hello@saniservice.com to schedule an inspection. Our team is certified and equipped to handle this safely and in accordance with all relevant guidelines, providing you with the documentation needed for your landlord.
Posted by Sani Admin
Answered on April 4, 2026 12:14 am