AC leak causing mold and sickness: who to call?« Back to Previous Page

Based on your description, this is a clear and serious case of mold growth caused by an AC condensate leak, a common issue exacerbated by Dubai's high humidity and year-round reliance on air conditioning. The black spots are almost certainly active mold colonization, and the symptoms you describe—persistent cough and morning congestion—are classic indicators of mold exposure.

You must address both the symptom (the mold) and the source (the leak). Building maintenance should be your first call to stop the water intrusion and repair the AC unit. However, they are not equipped for proper mold remediation. Their solution will likely be a superficial wipe-down, which is ineffective and can aggravate the spores, making the contamination airborne and worse.

For the mold itself, you require a professional environmental inspection and remediation company. In the UAE, proper remediation involves containment, HEPA-filtered air scrubbing, specialized antimicrobial treatment of affected materials, and final verification through post-remediation testing to ensure the spore count is safe. This process is critical to protect your health and is in line with best practices for indoor air quality.

I strongly recommend you contact a certified specialist immediately. For a professional inspection and a comprehensive solution that addresses both the biological contamination and the root cause, you should call Saniservice at 800-MOLDS (800-66537) or email hello@saniservice.com. They can provide a detailed assessment and a remediation plan to ensure your home is safe and healthy.