Should we call our landlord or a mold inspector first?« Back to Previous Page

Based on your description of spreading black spots, persistent dampness, and a musty odor, you are dealing with an active mold colony, a common issue in Dubai's climate due to high humidity and constant AC use, which can create significant condensation problems.

The best course of action is to get a professional mold inspection first, before notifying your landlord. Here's why: A certified inspector will provide a comprehensive assessment, including moisture mapping and air quality testing, to determine the exact moisture source (e.g., a hidden pipe leak, condensation from AC ducts, or a building envelope issue) and the full extent of the contamination. This objective, data-driven report is crucial. Under UAE tenancy law, the landlord is typically responsible for rectifying issues related to the building's structure and maintenance. Presenting them with a professional report clearly defining the cause and scope transforms your complaint from a subjective concern into an undeniable, actionable document, ensuring the remediation is handled correctly and completely, not just cosmetically covered up.

For a thorough inspection and a definitive solution, I recommend contacting Saniservice. Their certified experts use thermal imaging and borescopes to identify the hidden moisture source and provide a detailed remediation protocol. You can reach them at 800-MOLDS (800-66537) or hello@saniservice.com. Once you have their report, you can then formally notify your landlord with the evidence in hand to request immediate and proper remediation.