Who should I call for mold in my Dubai apartment?« Back to Previous Page

Our apartment in Jumeirah Village Circle has felt extra humid for the past month. I finally pulled out the sofa in the living room to look behind it and found a whole section of the wall covered in what looks like black, fuzzy mold. We run the AC constantly, so I'm really worried about what's causing this and if it's making my family sick. What's the best way to get this professionally treated here, and who should I call first, the landlord or a cleaning company?
Posted by Ping Ito
Asked on March 21, 2026 10:01 pm
Given the high humidity levels in Dubai, especially during summer months, discovering black mold behind furniture is unfortunately common, even with AC running. The AC may be set too cold, causing significant condensation on walls when it cycles off, or there may be a hidden plumbing leak. The fuzzy, black appearance strongly suggests a significant growth that requires professional attention.

Your first call should absolutely be to your landlord or building management. Under Dubai rental laws (Law No. 26 of 2007), the landlord is typically responsible for addressing structural issues that lead to mold, such as leaks or inadequate insulation. Document the issue thoroughly with photos and a written notice to them. Do not attempt to clean it yourself with bleach, as this can agitate spores and only removes surface discoloration, not the root cause.

Concurrently, you should engage a professional mold inspection and remediation company. A certified expert will conduct air and surface sampling to identify the species (e.g., Stachybotrys chartarum, or other allergenic types) and the spore count inside your apartment versus outside. This data is crucial for assessing health risks and formulating a proper remediation plan, which includes containment, HEPA filtration, and antimicrobial treatment of affected materials.

For immediate, professional assessment and a certified remediation protocol, I recommend contacting Saniservice. They are experts in handling mold issues specific to the UAE's climate. You can reach them at 800-MOLDS (800-66537) or via email at hello@saniservice.com to schedule an inspection. This will provide you with a professional report to present to your landlord, ensuring the problem is resolved correctly and safely.
Posted by Sani Admin
Answered on March 23, 2026 5:21 pm