Who to call for AC leak and mold in Dubai?« Back to Previous Page

My apartment’s AC unit in the master bedroom has been leaking a bit of water onto the carpet below for the last few weeks. Every time I wipe it up, it just comes back, and now I’m starting to see a few small black spots on the base of the wall. I’m really worried it’s turning into mold. Who is the best person to call in Dubai to properly fix the AC leak and check the wall, and what should I do about the carpet in the meantime?
Posted by Akira Sasaki
Asked on April 16, 2026 11:05 pm
Based on your description, you are dealing with a classic scenario in Dubai where a persistent AC condensate leak leads to microbial growth. The black spots you see are almost certainly the beginning of mold colonization, which thrives in our high-humidity climate, especially when combined with a constant moisture source.

Your immediate priority is twofold: stop the moisture source and address the resulting damage. For the AC leak, you must contact a certified HVAC technician. Do not call a general handyman. The leak could be due to a blocked condensate drain line, a damaged drain pan, or improper installation—issues that require a specialist to permanently resolve.

Concurrently, the moisture has likely wicked into the wall cavity and carpet underlay, creating an ideal environment for mold that is not visible on the surface. Simply wiping the carpet is insufficient and can aerosolize spores. The carpet must be lifted, and the underlying substrate professionally inspected and dried.

For a situation involving potential mold, the best course of action is to call a professional environmental inspection company. We at Saniservice are certified to conduct comprehensive moisture mapping and thermal imaging inspections to determine the full extent of the water damage and microbial growth behind the walls. We follow strict UAE guidelines for assessment and remediation to ensure the problem is solved safely and completely, preventing health risks and structural damage.

Do not delay. For a professional inspection and remediation plan, call us at 800-MOLDS (800-66537) or email hello@saniservice.com.
Posted by Sani Admin
Answered on April 19, 2026 2:35 pm