Who to call for mold: building management or professional?« Back to Previous Page

Contact building management first. They are typically responsible for the building's exterior envelope and structural integrity, which is likely the source given its location on an external wall. Document the issue with clear photos and a formal written request to create a record.

In parallel, consider a professional mold inspection. Management may address the leak but not the resulting contamination. A certified inspector can identify the mold species and the full extent of growth, which often spreads behind walls. Given Jumeirah's high humidity and your symptoms, this is a health concern.

The climate here means AC runs constantly, creating significant condensation if units are undersized or drains are blocked. A professional assessment will pinpoint if this internal moisture is a contributing factor. They can also provide a remediation protocol, which is useful to ensure the building's contractor completes the job properly, not just cosmetically.

If management is unresponsive after a week, proceed directly with a professional. For health-related issues like this, delays can allow the problem to worsen. A report from an independent, accredited lab can serve as strong evidence if you need to escalate with your landlord or building ownership.