How to get landlord to clean dangerous AC mold« Back to Previous Page

Your symptoms and the visible mold point to a likely AC contamination issue, common in Dubai due to high humidity and year-round AC use causing condensation. The damp smell and black speckles are strong indicators.

First, formally notify your landlord in writing (email is best), detailing the symptoms (stuffy noses, headaches) and the visible mold. Mention that the issue is affecting your health and the property's condition. In the UAE, landlords are generally responsible for maintaining AC systems, especially when health is impacted.

For a stronger case, reference Dubai Municipality's public health regulations, which emphasize maintaining hygienic indoor conditions. Suggesting a professional inspection can add weight; a certified mold assessment with lab analysis provides concrete evidence of the problem's severity, moving the discussion from opinion to fact.

If they are unresponsive, you can politely state that unresolved health and safety issues may be escalated to the Dubai Land Department's Rental Dispute Center (RDC) as a last resort. Start collaboratively—most landlords will act to protect their asset and avoid formal disputes. A professional cleaning should address the entire duct system, not just the visible vent, to prevent rapid recurrence.