Who to call for mold from AC leak: landlord or cleaner?« Back to Previous Page

Call your landlord or property management company first. This is their responsibility under Dubai rental law, as the leak and resulting mold are a maintenance issue affecting the structure. They are obligated to address the source of the problem. Do not just clean the visible mold yourself, as the leak must be repaired first to prevent immediate regrowth.

Given the high humidity and constant AC use in Dubai, that black mold indicates an active moisture problem behind the wall. The fastest proper cleanup requires two steps: a technician to fix the AC leak, followed by a professional mold remediation company to assess and remove the growth. The remediation process involves containment, safe removal of affected materials if necessary, and antimicrobial treatment to prevent spores from spreading.

For a situation like this behind a wardrobe, a professional inspection is strongly recommended to determine the full extent. They use moisture meters and thermal cameras to see inside the wall cavity, which is critical in our climate where hidden condensation is common. After remediation, a post-verification test from an independent lab is the only way to confirm the space is truly clean and safe. Your landlord should coordinate and cover the cost of both the repair and the professional remediation.