AC unit leak caused mold in carpet - who to call?« Back to Previous Page

Call a certified mold remediation specialist first, not building management. The AC leak is the building's responsibility, but the mold growth inside your unit is a health and safety issue you need to address directly to prevent it from spreading.

In Dubai's high humidity, what you see is often just the surface. Mold thrives behind skirting boards, under flooring, and inside wall cavities where dampness from a persistent leak has created an ideal environment. A professional inspection with moisture meters and borescopes is needed to assess the full extent. They can then provide a remediation plan that includes isolating the area, removing contaminated materials like the carpet section and possibly the underlay, and using HEPA filtration to clean the air.

You should document everything with photos and then inform building management about the AC leak itself. They are obligated under Dubai Municipality regulations to fix the source of the water intrusion to prevent recurrence. However, the internal damage and biological growth are typically the resident's responsibility to remediate.

A proper remediation company will not just clean the visible mold but will also identify the moisture source and verify with testing that the spore count inside your bedroom has returned to safe levels post-cleanup. For a situation involving carpet and potential wall infiltration, a DIY approach risks aerosolizing spores and spreading the problem throughout your home.