AC on but wall mold, call management or cleaning company?« Back to Previous Page

The wall behind our wardrobe in the master bedroom feels damp and cold to the touch, and I just pulled it out to find a huge patch of black mold spreading from the corner. We've had the AC on constantly for months, but the room still feels humid. What's the best way to handle this—should I call the building management first, or get a specialized cleaning company in Dubai to assess it?
Posted by Noor Abbas
Asked on April 15, 2026 8:55 am
A damp, cold wall with significant mold growth behind furniture is a serious issue in Dubai's climate. Your constantly running AC indicates it's likely not removing enough humidity from the air, possibly due to an undersized unit, a refrigerant issue, or inadequate insulation within the wall itself, which is common here.

Call building management first. In many Dubai properties, this type of structural dampness could stem from a leaking pipe within the wall, a crack in the building envelope, or faulty external waterproofing—all of which are the building owner's responsibility to investigate and repair. They need to address the source of the moisture; otherwise, any cleaning will be temporary.

After notifying management, a professional inspection is crucial. A specialized company can perform moisture mapping and air quality testing to identify the mold species and the exact moisture source. This data is essential evidence for building management and ensures the remediation plan is science-driven, not just a surface clean. They can also verify if your AC is properly dehumidifying the space.

Until assessed, avoid disturbing the mold and improve air circulation in the room. Keep the wardrobe pulled away from the wall and ensure the AC drain line is not clogged, as this is a frequent cause of indoor humidity.
Posted by Sani Admin
Answered on April 16, 2026 6:14 pm