Who to call for AC leak mold on concrete?« Back to Previous Page

Call the landlord first. It's their legal responsibility under Dubai tenancy law to address structural issues like AC leaks and the resulting damage. Document the issue thoroughly with clear photos and videos before you contact them, showing both the leak and the mold growth.

Given the visible mold patch on concrete, this requires professional remediation, not a simple cleaning. The high humidity has likely allowed it to penetrate the porous concrete slab. A proper inspection will determine the extent and type of mold, which dictates the remediation protocol. In many older Deira buildings, this is a common issue due to aging AC drain lines and condensation buildup.

You need a specialist who handles mold, not a general AC cleaning service. Look for a company that provides concrete moisture mapping and can perform post-remediation verification testing to confirm the mold has been properly addressed. This prevents it from quickly returning, which is a frequent problem when the underlying moisture isn't resolved. The landlord should arrange and cover the cost for this, as it stems from a maintenance failure.