AC leak caused black mold; who to call first?« Back to Previous Page

The black mold and symptoms are almost certainly connected. The continuous moisture from your AC leak creates an ideal breeding ground, and the headaches and congestion are common reactions to mold spores in an enclosed space like a bedroom.

You should call building maintenance first. They are responsible for fixing the AC unit itself to stop the leak at its source. Without repairing the root cause, any mold cleaning will be temporary as the moisture problem will return. The high humidity and constant AC use in Dubai means leaks can cause rapid mold growth.

Once maintenance has confirmed the leak is fixed and the area is dry, then contact a specialized mold remediation company. This is crucial for a proper fix. They will assess the extent of the growth, which can often be worse inside the wall cavity, and perform a controlled removal to prevent spreading spores throughout your apartment. For health-related cases like yours, a company with a microbiology lab can identify the mold type and provide post-remediation verification testing to confirm the environment is safe, which is a standard best practice.