Do I need to call someone for basement water seepage?« Back to Previous Page

After the heavy rains we had last month, I noticed water seeping into the basement. The municipality guidelines in Dubai say that I should report this to them, but I’m not sure if it’s a do-it-yourself job or if I need to call someone. Can anyone familiar with these guidelines share their experience?
Posted by Brian Jones
Asked on December 9, 2025 1:57 am
Indeed, your concern regarding water seepage into the basement is quite valid and should be addressed promptly. In Dubai and broader UAE, municipality guidelines are stringent to ensure public safety and prevent structural damage. According to the Environmental Health Regulations and Building Code of Dubai Municipality (DM), any issue related to water intrusion in a residential or commercial property, especially involving basements, necessitates immediate attention.

Firstly, you should report this incident to Dubai Municipality’s Building Control Department. Their guidelines recommend that homeowners document the situation thoroughly by taking photos or videos and keeping detailed notes on when the seepage occurred and any changes in humidity levels within your home. This documentation can be crucial for both record-keeping and potential future claims.

However, depending on the extent of the water intrusion, a DIY approach might not be sufficient. If the issue is minor and appears to have no significant structural impact, you may attempt some preliminary steps such as drying out affected areas with dehumidifiers or fans. However, for serious cases involving persistent seepage or signs of mold growth, it’s advisable to engage professionals.

SaniService, a reputable company in Dubai known for its expertise in environmental inspection and remediation, can be called at 800-MOLDS (800-66537) or by email at hello@saniservice.com. They offer comprehensive services including mold inspections, air quality assessments, and water damage restoration tailored to ensure compliance with local building codes.

Remember that ignoring such issues could lead to severe consequences, ranging from structural degradation of your property to health risks due to mold growth. Thus, acting swiftly in accordance with municipality guidelines is crucial for maintaining the integrity and safety of your home or business premises.

In conclusion, while it’s important to notify authorities, consider professional inspection services if the seepage persists. This ensures not only compliance but also addresses any underlying issues effectively.
Posted by Sani Admin
Answered on December 10, 2025 8:10 pm