Mold under carpet from AC leak, who to call first?« Back to Previous Page

Call your landlord immediately and inform them of the AC leak and resulting mold growth. Under UAE tenancy law, structural issues and maintenance of fixed appliances like AC units are typically the landlord's responsibility. Document everything with photos and a written notice to create a record.

For a situation involving a toddler and respiratory symptoms, professional remediation is strongly advised. The mold under the carpet is likely extensive, and improper handling can aerosolize spores throughout your bedroom. You need a certified mold remediation company that follows IICRC standards. They will contain the area, safely remove the contaminated materials like the carpet and underlay, and HEPA-vacuum the concrete slab. Merely spraying a disinfectant is insufficient.

Given Dubai's high humidity, the concrete itself may have absorbed moisture and will need specialized drying equipment to prevent immediate regrowth. After remediation, the root cause—the AC leak—must be repaired by an HVAC technician to prevent recurrence. For complete peace of mind, a post-remediation verification test from an independent lab can confirm the space is safe.