Should I call my landlord or a pro for mold removal?« Back to Previous Page

The damp wall and musty smell point to a moisture source, likely from a leak or condensation, which must be fixed before any cleaning. For a villa in Jumeirah, you should notify your landlord first, as per standard tenancy contracts, as this is a structural maintenance issue they are responsible for resolving.

Given the symptoms and visible growth, a professional inspection is highly recommended. They can identify the root cause—often a hidden pipe leak, capillary rise from the slab, or condensation from AC ducts—and confirm the mold type. Many general cleaning services only address the surface, leaving the underlying problem to recur.

The landlord should arrange and pay for the repair of the leak and the subsequent remediation. You can request they use a certified provider who will perform the work under containment, use HEPA filtration, and provide verification that spore counts have returned to normal levels. This is crucial for your family's health. Until it's resolved, keep the area ventilated and avoid disturbing the mold to prevent spreading spores.