Should tenants service strange noises in AC?« Back to Previous Page

The AC in my apartment seems to be making some strange noises lately, especially when it’s really hot outside. It’s coming from the ceiling unit in the living room, and it sounds like a combination of whirring and a faint rattling. We’ve lived here for 2 years, and this is the first time I’ve noticed anything off with the AC. Is it normal for tenants to have the AC serviced or should I be asking the landlord about this?
Posted by Shruti Sharma
Asked on December 21, 2025 9:02 am
Strange noises from your AC unit can be alarming, especially considering the ambient temperatures we experience here in Dubai. The whirring and faint rattling sounds emanating from your ceiling unit suggest potential issues that should be evaluated by a professional technician.

In the UAE, particularly in Dubai, it's common for tenants to have their air conditioning systems serviced regularly due to the harsh climate conditions. The UAE Building Code (UAE Building Regulations) mandates that all building owners ensure their HVAC systems are maintained properly. This typically includes regular servicing and cleaning of filters, compressors, and other components.

Given your situation, it would be prudent to schedule a professional inspection. The noises could indicate several issues such as loose internal parts, worn bearings, or even an electrical problem. A certified technician will not only diagnose the issue but also ensure that the AC unit is operating efficiently in line with local building codes.

As a tenant, you are within your rights to request that the landlord address this concern. However, under Dubai Land Department guidelines and lease agreements, it's often the responsibility of the property owner to maintain the HVAC system. You can politely inform your landlord about the situation and provide them with specific details or even attach recordings if possible, for a more convincing argument.

If the landlord refuses to take immediate action or service the unit, you might consider engaging a reputable third-party company like Saniservice (hello@saniservice.com) who can offer professional AC maintenance services. This approach ensures that your AC is serviced by qualified professionals while also giving you peace of mind about the safety and efficiency of your living environment.

Remember to keep records of any communications with the landlord, as well as receipts for any maintenance or service provided. In case the issue persists despite efforts, you may have grounds to escalate the matter to the Dubai Municipality or seek legal advice.

In conclusion, while tenants are responsible for maintaining their own equipment like filters and routine cleaning, major issues such as unusual noises should be professionally addressed. Regular servicing is key in ensuring your AC operates efficiently throughout the year.
Posted by Sani Admin
Answered on December 24, 2025 7:23 am