Who should I call for bedroom AC leak and black mold?« Back to Previous Page

Start with building maintenance to stop the leak at its source, as this is typically the landlord's responsibility under Dubai tenancy laws. They must repair the AC unit and drainage line to prevent further water damage.

For the mold, a professional remediation service is necessary. The black mold under the carpet indicates a prolonged moisture issue, and the porous carpet and underlying padding likely require specialized treatment or replacement to prevent spore dispersal. In Dubai's high humidity, simply cleaning the visible patch often fails to address the root problem.

Before any cleaning, a professional inspection can identify the mold type and the full extent of contamination, which is often greater than what is visible. This is crucial for determining the correct remediation protocol. Look for a provider that uses moisture meters and thermal imaging to find hidden dampness and can provide post-remediation verification, such as air quality testing, to confirm the issue is resolved.