Should I call landlord or cleaning service for mold?« Back to Previous Page

Contact your landlord first. In Dubai, landlords are generally responsible for fixing issues related to the building's structure, including dampness and water infiltration that lead to mold. This is especially true since you note the wall is damp and faces the exterior, suggesting a potential leak or insulation problem.

Before any cleaning, the source of moisture must be identified and fixed; otherwise, the mold will return quickly. Your landlord should send a maintenance team to investigate the cause, which is often condensation from AC units, leaking pipes, or water seepage through external walls—common issues in the region's climate.

Once the leak is repaired and the area is dry, then address the mold. For a small, isolated area (under 1 square meter), you can clean it yourself with a diluted vinegar or bleach solution, wearing a mask and gloves. However, given the dampness and that children are experiencing symptoms, a professional inspection is advisable to assess the extent. They can perform air and surface testing to identify the mold type and confirm the space is safe. Remediation involves containment, HEPA vacuuming, and antimicrobial treatment to ensure spores aren't spread throughout your home during cleaning.