Should I call building management or mold specialist in Dubai?« Back to Previous Page

Contact building management first. Dubai's high humidity and constant AC use create perfect conditions for hidden condensation issues, and that damp wall suggests a potential leak from plumbing or a structural seepage problem they are responsible for fixing. They need to inspect and repair the source of moisture immediately, as their failure to address it could violate tenancy laws regarding property habitability.

Once you've notified them, call a specialist directly for an independent assessment. The building's handyman will likely just wipe the visible mold, which is ineffective and can aerosolize spores. A proper inspection involves moisture mapping to find the full extent and air or surface sampling to identify the species—critical information since certain molds common here due to the climate can cause the respiratory irritation your kids are experiencing.

A reputable remediation company will then contain the area, use HEPA filtration to clean the air, remove contaminated materials safely, and apply antimicrobial treatments. Crucially, they should provide a post-remediation verification report, often from an independent third party, to confirm the space is truly safe. This documented evidence is also useful if you need to escalate the issue with building management.