Who is responsible for fixing water pooling under tiles?« Back to Previous Page

Based on the scenario described, it sounds like water pooling under your kitchen floor tiles could potentially be an issue that needs addressing. In the UAE and particularly in Dubai, building codes and regulations stipulate that landlords are typically responsible for maintaining the structural integrity of a property. This includes ensuring that plumbing systems are not leaking or causing water damage beneath tile floors.

Given the scenario with persistent water pooling under your kitchen floor tiles after rain, it would be prudent to have this situation assessed by a professional in building sciences and indoor environmental quality. In Dubai, such issues can lead to mold growth, structural damage, and other health concerns that could require remediation.

To proceed, you should first contact the property management or directly reach out to your landlord with detailed information about the issue, including any relevant dates (such as when it started after rain). If the response is not satisfactory or if you feel the situation warrants immediate attention, consider engaging a professional inspection service. Companies like Saniservice in Dubai offer comprehensive services for mold inspections and remediation, which could be beneficial to assess the extent of the damage.

Additionally, under the Consumer Protection Law 18/2016 in the UAE, tenants have rights regarding maintenance issues that affect their health or safety. You might consider consulting a lawyer specialized in property law for advice tailored to your specific situation.

Remember, water pooling can lead to serious long-term problems and it's crucial to address this promptly. Should you decide to engage Saniservice, you can contact them at 800-MOLDS (800-66537) or email hello@saniservice.com for an inspection and further guidance.

Always keep detailed records of any communication with your landlord or service providers as these could be useful in resolving the issue.