Who is responsible for water damage after rain?« Back to Previous Page

After the rain last month, I noticed a puddle forming under my bedroom floor, but I’m not sure if it’s due to faulty plumbing or if it’s something they should have fixed after the heavy rains. The landlord hasn’t mentioned anything about maintenance or repairs for our unit. Have anyone else experienced similar issues with their rentals in Dubai? What are your experiences regarding who is responsible for such problems?
Posted by Nancy Robinson
Asked on December 12, 2025 2:25 am
In the context of the UAE and specifically Dubai, water damage following rainfall can pose significant challenges to property owners. Determining who is responsible for such issues often hinges on local regulations, contractual agreements between landlords and tenants, and the nature of the damage itself.

Firstly, it's important to recognize that under Emirati law, particularly as outlined in the Civil Transactions Law (Federal Law No. 21 of 1985), both landlords and tenants share responsibilities regarding maintenance and repairs. However, when it comes to water damage caused by rainfall, the primary responsibility often falls on the landlord or property management company. This is because they are responsible for ensuring that the building envelope, including the roof, gutters, downpipes, and drainage systems, remain in good working order.

However, if the water damage can be attributed to issues within the unit itself, such as faulty plumbing or a leaking pipe, then the tenant may bear some responsibility. This is particularly true if there are signs of neglect on the part of the tenant, like ignoring minor leaks that could have led to major damages over time.

In practical terms, it's crucial for tenants to document any water damage promptly and notify their landlord or property management company. This notification should include clear photographic evidence, a detailed description of the damage, and when possible, an estimate of the costs involved in repairs.

If your situation mirrors what you've described with a puddle forming under your bedroom floor after heavy rains, it would be prudent to undergo a professional inspection. Such inspections can help determine whether the issue stems from faulty plumbing within the unit or from external factors like roof leaks. In Dubai, companies like Saniservice (contactable via 800-MOLDS or email hello@saniservice.com) offer such services and can provide comprehensive reports.

Furthermore, if your landlord is unresponsive to your concerns about maintenance and repairs, you may need to escalate the matter through formal channels. For instance, in Dubai, residents can contact the Real Estate Agency (REA), which oversees housing standards and regulations, for assistance or filing a complaint.

In conclusion, while the UAE's legal framework assigns significant responsibility to landlords regarding building maintenance, individual cases can vary widely based on specific circumstances. Ensuring thorough documentation and seeking professional assessments are key steps in addressing water damage issues effectively.
Posted by Sani Admin
Answered on December 14, 2025 2:09 pm