Should I contact the municipality or handle basement issues?« Back to Previous Page

After the recent heavy rains, I noticed water seeping into my basement, and there are some mildew patches forming on the walls. I’m not sure if this is within the municipality’s guidelines or if I should be taking care of it myself. Should I contact them or can I handle this issue on my own?
Posted by Anthony Wright
Asked on December 9, 2025 3:25 am
Absolutely, the issue of water seepage and mildew growth in your basement following heavy rains is definitely something that warrants attention. In the UAE context, particularly within the city of Dubai, guidelines are quite stringent regarding indoor environmental quality (IEQ) standards, especially concerning moisture intrusion and mold growth.

Firstly, it's essential to understand that as per the building codes in Dubai, any water damage or seepage must be promptly addressed to prevent structural issues and maintain a healthy living environment. The municipality does indeed have guidelines which are in line with international best practices such as ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers) standards.

However, given the specifics of your case - water seepage coupled with mildew patches - it would be prudent to seek a professional inspection. This is particularly true since Dubai's climate can exacerbate moisture issues, leading to rapid mold growth if not properly managed.

You have several options for handling this situation:
1. Self-Assessment: You can start by assessing the extent of water damage and mildew yourself using reliable online resources or guides that are specific to UAE conditions.
2. Professional Inspection: Engage an environmental inspection company like ours, which specializes in Dubai's climate and building structures. We offer comprehensive inspections tailored for IEQ issues such as yours.
3. Contacting the Municipality: While direct contact with the municipality is not typically necessary unless there are significant structural concerns or if you require formal documentation, it’s beneficial to inform them about your situation via a report or complaint.

If after self-assessment or consultation, you find that immediate action is required, do consider hiring professionals for remediation. We recommend contacting Saniservice at 800-MOLDS (800-66537) or emailing hello@saniservice.com for expert guidance and solutions.

Remember, the key to effective remediation lies in addressing both the source of moisture and the existing mold growth. Proper ventilation, dehumidification systems, and ensuring proper drainage around your property can significantly reduce future occurrences of such issues.

In conclusion, while you have a range of options available, engaging professionals who understand the local climate conditions and building regulations will ensure that your basement issue is handled effectively and efficiently.
Posted by Sani Admin
Answered on December 10, 2025 11:03 pm