AC mold causing sickness: contact landlord or mold company?« Back to Previous Page

Based on your description of a significant black mold patch originating from an AC leak and the associated health symptoms, this is a serious situation that requires immediate and professional intervention. In Dubai's climate, where high humidity and constant AC use create ideal conditions for mold, a leak is a critical failure point.

Your first step should be to immediately notify your building management or landlord in writing. Under Dubai rental law (Law No. 26 of 2007), the property owner is generally responsible for the maintenance of the main structure, including AC systems and associated leaks that lead to mold. Document the issue with clear photographs and detail your wife's health concerns. This creates a formal record.

However, do not wait for them to act before seeking a professional assessment. Building maintenance teams often lack the specialized equipment and certification for proper mold inspection and remediation. They may attempt a superficial clean-up that fails to address the hidden moisture and root cause, allowing the mold to regrow and spores to continue affecting your indoor air quality.

I strongly recommend you contact a certified mold inspection and remediation company directly. A professional team, like Saniservice, will conduct a comprehensive assessment using moisture meters, thermal imaging, and air quality tests to determine the full extent of the contamination within the wall cavity. The remediation process is technical: it involves isolating the area with containment barriers, using HEPA filtration to purify the air, safely removing contaminated materials, and applying professional-grade antimicrobial solutions. Crucially, they will identify and rectify the source of the moisture to prevent recurrence.

For a situation involving health symptoms and a significant infestation, professional action is non-negotiable. You can reach out for an immediate expert consultation by calling 800-MOLDS (800-66537) or emailing hello@saniservice.com.