AC mold leak in Dubai Marina: who fixes it properly?« Back to Previous Page

Based on the situation you've described, this is a serious issue that requires immediate and professional attention. The black mold spreading from a leaking AC unit is a major health hazard, particularly for children, and a superficial fix like painting over it is both ineffective and dangerous.

Under Dubai regulations, specifically Dubai Municipality's Public Health & Safety Department guidelines, building management is generally responsible for the structural integrity of the building and common systems, which includes the AC drainage and chiller lines that service your apartment. The leak is their responsibility to rectify. You must formally notify them in writing (email is best for a paper trail), detailing the issue, the visible mold growth, and the associated health concerns. Clearly state that a simple cosmetic cover-up is not acceptable and that the remediation must include: 1) Fixing the source of the water intrusion, 2) A professional assessment of the mold contamination, and 3) Proper remediation by a DM-approved environmental company to ensure it is removed, not just hidden.

Given the extent you're describing, a professional inspection is non-negotiable. The mold behind the wall is certainly worse than what is visible. We use thermal imaging and moisture meters to map the full extent of the damage and take air and surface samples to identify the spore types and concentration levels for a proper remediation protocol.

Do not attempt to handle this yourself. Disturbing the mold can aerosolize the spores, significantly increasing the risk to your family. For immediate advice and to schedule a proper inspection with a certified expert, please call our team at 800-MOLDS or email hello@saniservice.com. We can provide the necessary documentation to present to your building management to ensure the job is done correctly and safely.