All Questions

Our AC unit in the Al Barsha apartment has been leaking a bit, and now I'm seeing black spots along the bottom of the wall behind the sofa. We just rearranged the furniture yesterday and noticed it, but it's probably been growing for a while. My wife...

The AC in our master bedroom in our villa in Al Barsha just isn't getting cold enough, even though it's running non-stop. I've cleaned the filter but it didn't help, and our DEWA bill last month was insane. I'm worried the unit might need a gas top-u...

My kids have been coughing nonstop for the last three weeks and I'm starting to panic. Our villa's AC unit in the upstairs bedrooms has been leaking a bit, and now there's black speckled stuff growing around the vent in my daughter's room. With this ...

The AC in our bedroom in our Jumeirah villa has started making a loud grinding noise that kicks in around 2 AM and wakes us up every night. It’s been getting progressively worse over the last week, and with temperatures hitting 40°C now, we’re worrie...

After the rain last month, I noticed a faint damp smell coming from the basement of our villa. The walls seem slightly wet even though it hasn’t rained in days, and there are some green patches starting to appear on the corners. Could this be an issu...

After the historic storm, the carpet in our ground-floor Jumeirah villa felt damp and now there’s a distinct, earthy mold smell in the living room that’s getting stronger every day. We tried to dry it out with fans, but it’s been over two weeks and t...

My kids have been coughing non-stop since we got back from summer break, and I’ve just found patches of black mold behind their bedroom wardrobe. We’re in a villa in Mirdif, and I think the problem started after the heavy rains we had a couple of mon...

Our master bedroom in our Jumeirah villa has had a damp smell ever since the heavy rains in February, and my husband’s asthma has gotten so much worse at night. I found some black speckles behind our wardrobe last weekend and I’m really worried it’s ...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived here for 2 years in Jumeirah Village Circle and just noticed a bunch of black speckles appearing in the corner of our master bedroom closet, behind all the clothes. It's been really humid lately and I think it might be from condensation b...