All Questions

The AC in our bedroom in our Jumeirah villa has started making a loud grinding noise that kicks in around 2 AM and wakes us up every night. It’s been getting progressively worse over the last week, and with temperatures hitting 40°C now, we’re worrie...

After the rain last month, I noticed a faint damp smell coming from the basement of our villa. The walls seem slightly wet even though it hasn’t rained in days, and there are some green patches starting to appear on the corners. Could this be an issu...

After the historic storm, the carpet in our ground-floor Jumeirah villa felt damp and now there’s a distinct, earthy mold smell in the living room that’s getting stronger every day. We tried to dry it out with fans, but it’s been over two weeks and t...

My kids have been coughing non-stop since we got back from summer break, and I’ve just found patches of black mold behind their bedroom wardrobe. We’re in a villa in Mirdif, and I think the problem started after the heavy rains we had a couple of mon...

Our master bedroom in our Jumeirah villa has had a damp smell ever since the heavy rains in February, and my husband’s asthma has gotten so much worse at night. I found some black speckles behind our wardrobe last weekend and I’m really worried it’s ...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived here for 2 years in Jumeirah Village Circle and just noticed a bunch of black speckles appearing in the corner of our master bedroom closet, behind all the clothes. It's been really humid lately and I think it might be from condensation b...

After the heavy rain last month, I noticed a musty smell coming from the corner of my bedroom closet. The carpet in that area looks slightly damp, and when I opened the closet door, there was a bit of water on the floor that seems to have seeped thro...

Our bedroom closet on the outside wall of our villa in Jumeirah has developed a large patch of black mold since the heavy rains in March. I wiped it down, but it came back worse a week later, and now my wife is getting headaches. Is this something I ...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could air conditioning in our home be the cause? How do I get this checked?