All Questions

Our bedroom AC unit in our Jumeirah Village Triangle villa has been making this weird damp smell for the last couple of weeks, and now I’ve just spotted a patch of black spots around the vent on the wall. With how humid it’s been, I’m worried it’s sp...

Our villa in Jumeirah 2 has had a persistent damp smell in the upstairs bedrooms since the weather got really humid a couple of months ago. My youngest has been waking up with a stuffy nose every morning, and I'm worried it's mold. We want to get it ...

The building maintenance said they found long mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

Our villa in Jumeirah has these dark spots coming back in the corner of the master bedroom, right where the wall meets the ceiling. We had it cleaned off a few months ago, but with the constant humidity, it’s already returning. I’m worried it’s affec...

We've lived here for 2 years and just noticed a bunch of black, speckled spots spreading in the back of the bedroom wardrobe where we store our winter clothes. It's definitely worse since the recent humidity spike. What is the most effective and safe...

My kids' bedroom in our villa in Jumeirah has had this musty smell for weeks, and I just found black spots on the back of their wardrobe. We run the AC constantly but it’s always set pretty low. What’s the most effective way to clean this and prevent...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could safe mold in our home be the cause? How do I get this checked?

The AC in my bedroom in our Jumeirah apartment is making a constant rattling noise that just started a couple of days ago, and it’s keeping me up at night. I’m pretty handy with basic stuff, so I tried cleaning the filter and checking the outside uni...

My kids have been coughing non-stop for the past two weeks and I’m starting to panic. I just pulled our winter clothes out of the storage cupboard under the stairs and found a huge patch of black mold covering the back wall, probably from a slow leak...

We've lived in our Jumeirah Park villa for two years and just noticed a strange, almost chemical-like smell in the master bedroom closet. It's gotten worse since the weather turned hotter. My husband has been waking up with headaches and a sore throa...