All Questions

The AC in my apartment seems to have black specks around the vents in the master bedroom, and I’ve started getting a bit of a sore throat in the mornings. I noticed it about a week ago after the humidity spiked. Is this something I need to call the l...

We've lived here for 2 years and just noticed a bunch of black mold spreading along the wall behind the wardrobe in our bedroom in Jumeirah Village Circle. It’s been getting worse since the humidity spiked a few weeks ago. Are we responsible for clea...

My kids have been coughing and I suspect it's from the black mold that's been spreading along the ceiling in our master bedroom closet. It started as a small patch after that really humid week last month, but now it's getting bigger and I'm worried a...

After the crazy rain last month, the carpet in our living room near the balcony door is still damp in one corner and has started to get this weird mildew smell. My landlord is saying it's our problem since we live here, but the water definitely seepe...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could post flood in our home be the cause? How do I get this checked?

My kids have been coughing nonstop since the schools went back, and I’m worried it’s from the black spots I just found behind their bedroom wardrobe. We live in an older villa in Mirdif, and I pulled the wardrobe out to find a whole section of the wa...

My kids have been coughing for a couple of weeks and I’ve just found black spots on the back of our bedroom wardrobe in our Jumeirah apartment. It’s on the wall that faces the outside, and I'm worried the humidity is getting trapped there. What’s the...

Our master bedroom walk-in closet in our Jumeirah villa has felt damp for a while, but after pulling out my winter clothes today, I found a bunch of them covered in black spots. The back wall of the closet feels cold and a bit soft to the touch. Who ...

We’ve lived in our Jumeirah villa for 2 years and just noticed some black and green mold spreading on the bathroom ceiling and in the corner near the shower. It’s been worse since the humidity kicked in a couple of months ago. I’ve tried wiping it wi...

My kids have been coughing for a couple of weeks and I just pulled out the winter clothes from the storage room in our villa in Mirdif. I was hit by a strong, damp smell and found a bunch of fuzzy black spots on the back wall behind the boxes. What’s...