All Questions

The AC in our kids' bedroom seems to be blowing out a damp, earthy smell that's been getting stronger over the past month. I've noticed a few small black spots around the vent on the ceiling, and my youngest has had a persistent cough that just won't...

The AC in our Jumeirah apartment has been leaking a little into the closet in the master bedroom. I've been waking up with a stuffy nose and a dry cough for the past three weeks, and I just pulled out a stack of winter clothes to find several sweater...

The master bedroom closet in our villa in Jumeirah has started to get black spots on the back wall and our clothes smell damp. We noticed it a couple of weeks after that period of heavy dew in the mornings, and it seems to be getting worse. We run th...

The AC in our villa in Jumeirah seems to be leaking into the wall behind it, and now there's a large patch of black mold spreading there. We only noticed it a couple of days ago when we moved a bookshelf. With the humidity here, I'm worried it's goin...

The AC in our bedroom in our Jumeirah villa has been making this damp, earthy smell for the last couple of weeks. I finally pulled out the unit's filter this morning and the back of it is covered in fuzzy black spots. Given how humid it's been, how u...

We've lived in our villa in Jumeirah for two years and just noticed dark, speckled patches appearing in the back of the bedroom wardrobes. It’s the room closest to the main bathroom, and I’m worried the humidity from our showers is creeping in. I’ve ...

Our villa's master bedroom closet on the ground floor has had a damp, earthy smell since the heavy rains in Al Quoz a couple of months back. I just pulled out the winter clothes and found a bunch of my husband's jackets and my bags covered in black a...

Our master bedroom AC unit in our Jumeirah villa has been leaking a bit for a couple of months, and now we’ve found a patch of black, fuzzy mold about the size of a dinner plate on the wall behind the wardrobe. The room has started to smell damp. For...

We've lived in our Jumeirah villa for 2 years and just noticed a patch of black, fuzzy mold in the corner of our master bedroom walk-in closet. It's on the wall that faces the outside and the room always feels a bit damp, especially after the recent ...

Our bedroom in Jumeirah has felt really damp for the past couple of weeks, and I just pulled the wardrobe away from the wall and found a bunch of black fuzzy patches behind it. My husband says we can clean it ourselves, but I'm worried it's a bigger ...