All Questions

The grout between the tiles in my master bathroom shower has been turning black for the past couple of months, and now there's a persistent damp smell that won't go away no matter how much I clean. We're in a rented apartment in Jumeirah Village Circ...

The AC in our bedroom in Jumeirah seems to be blowing out a damp, earthy smell that’s been getting worse over the past month. I’ve started waking up with a stuffy nose and a headache that won't go away, and my husband has been having allergy-like sym...

The AC in my bedroom has been leaking a bit for the last few weeks and now I’m seeing a small black patch of mold on the wall behind the headboard. I’ve been waking up with a stuffy nose and I’m worried it’s spreading. How urgent is it that I get a p...

My kids' bathroom in our Jumeirah apartment has these black spots growing in the grout between the wall tiles. I first noticed it a couple of weeks ago but it seems to be spreading, and the damp smell is getting stronger, especially since the weather...

My kids have been coughing and I suspect it’s from the black mold I just found behind the wardrobe in our master bedroom. The wall feels a bit damp to the touch, and I’m worried it’s spread further inside. What’s the ballpark cost for professional mo...

Our villa in Jumeirah has felt super humid since that big storm a month ago, and now I’ve just pulled out our winter clothes from the guest room closet to find a bunch of them covered in black spots. The whole room has a really damp, earthy smell tha...

My kids have been coughing and I suspect it's from the black mold I just found behind the wardrobe in our master bedroom. It's on the wall facing the outer corridor, and we've been running the AC constantly. I think the humidity built up there. What'...

Our villa's AC has been leaking a bit in the guest bedroom closet for a while, and now I've found a patch of black, fuzzy mold about the size of my hand on the back wall. I wiped it with bleach, but the musty smell came back within a few days. Is thi...

The grout between the tiles in my master bathroom has started turning black over the last couple of weeks, and there's a constant damp, earthy smell no matter how much I clean. We live in a villa in Springs, and it's the bathroom my family uses the m...

Our bedroom closet in our Jumeirah apartment has started to have a really damp, earthy smell, and I just pulled out a couple of winter jackets to find small black speckles all over them. We've lived here for 2 years and just noticed this, but with th...