All Questions

We've lived here for 2 years and just noticed some small black spots in the grout between the tiles near the shower in our Marina apartment. I thought it was just dirt at first, but it won't scrub off and there's a damp, earthy smell that’s been gett...

The AC in our master bedroom in Jumeirah Park has been leaking a bit for the last two weeks and now we’re seeing a few small black spots on the wall behind the curtain. My husband has been waking up with a stuffy nose and a cough that clears up by af...

We've lived here for 2 years and just noticed a bunch of small black spots appearing along the corner where the wall meets the ceiling in our master bedroom in Jumeirah. It started getting worse after that unusually humid spell we had last month. I t...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet. It’s on the wall that faces the outside, and I'm worried it's been growing since the humidity spiked a few weeks ago. How urgently do I ne...

We've lived here for 2 years and just noticed these black, speckled patches spreading in the corner of our master bedroom closet where we store our winter clothes. I think it might have started because we kept the closet closed all summer and the AC ...

We've lived here for 2 years and just noticed black and green mold spreading in the grout between the tiles in our master bathroom shower. It’s the bathroom we use the most and it doesn't have a window, so it never fully dries out. I’ve tried a coupl...

My kids have been coughing constantly and getting headaches for the past month, and we can't figure out why. I've just pulled out a storage box from the back of our walk-in wardrobe in Jumeirah Park and found a whole section of the wall behind it cov...

The AC in my apartment in Jumeirah Village Circle has been leaking a bit onto the carpet for the last couple of weeks, and I just pulled back the corner to find a small patch of black and green mold. We run the AC constantly, so it feels damp. Is thi...

The AC in my apartment in Jumeirah Village Circle has been making us all cough, and I just pulled back the corner of the bedroom carpet to find a huge patch of black mold underneath. It's right against the wall where the AC unit is. What's the fastes...

The AC in my bedroom closet has been leaking a little for the past few weeks and I just pulled out a stack of shoes to find black and green fuzzy mold all over the back wall and several pairs. It smells really damp and earthy in there. What’s the fas...