All Questions

We've been in our Jumeirah Village Circle apartment for about a year now, and I just pulled back the silicone sealant around our shower and found a ton of black mold growing underneath it. The bathroom doesn't have a window and the extractor fan is r...

The building maintenance said they found dehumidification humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could post flood in our home be the cause? How do I get this checked?

Our master bedroom closet in the Jumeirah villa always feels damp, and I’ve started finding faint mold spots on a couple of my leather bags. It’s been getting worse since the humidity spiked a few weeks ago. Is this something I can fix with a standal...

After the heavy rains last month, I noticed a persistent damp smell coming from the basement storage area. The walls seem a bit soggy to the touch, and there are some mold patches forming on the corners. It's concerning because my family has been com...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My kids have been coughing for a couple of weeks, and I just found a patch of black and green fuzzy stuff behind the wardrobe in our master bedroom. We live in a villa in Mirdif, and with the humidity lately, I'm panicking that it's making them sick....

After the heavy rain we had last month, I noticed a musty smell starting to develop in our second-floor bedroom. At first, it was just a faint odor, but now it’s becoming stronger and more persistent. The walls seem damp too, especially around the co...

The building maintenance said they found steps involved in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The AC in my apartment in Jumeirah Village Circle has been making this weird grinding noise for the last three days, and now it’s barely blowing any cold air. With the temperatures hitting 45°C this week, it’s becoming unbearable, and I’m worried it ...