All Questions

The AC in my apartment in Jumeirah Village Circle has been making a weird rattling noise for the past two weeks and my last DEWA bill was shockingly high. I think it needs a proper service or maybe even a refrigerant top-up, but I'm worried about get...

The AC in my master bedroom closet seems to be leaking a little bit of water onto the floor whenever it runs for a long time. I’ve been wiping it up, but now I’ve spotted a few small black patches of mold on the back wall behind my clothes. I’m reall...

Our bedroom’s corner wall has had a dark, fuzzy patch for a couple of months that’s gotten worse since the humidity kicked in. Lately, my husband and I have both been waking up with stuffy noses and headaches that clear up once we leave for work. I’m...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could musty odors in our home be the cause? How do I get this checked?

We've lived in our Jumeirah villa for 2 years and just noticed a huge patch of black mold in the back of the wardrobe on an exterior wall. It must have been growing slowly for ages, and we only found it while doing a deep clean. I'm really worried ab...

The AC in my apartment in Jumeirah Village Circle seems to be leaking a bit, and now we’ve found a patch of black, fuzzy mold on the back wall of the bedroom closet. It’s been slowly getting bigger over the last couple of weeks and I’m worried about ...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet, which shares a wall with the ensuite bathroom. It’s gotten worse since last week's humidity. What’s the most effective way to treat this m...

The AC in my Jumeirah apartment seems to be spreading a damp, earthy smell every time it kicks on, and we've all had persistent sinus headaches for the last couple of months. I pulled the vent cover off in the living room and can see some black speck...

The AC in my apartment seems to be blowing a weird, damp smell into the master bedroom, and I just spotted a patch of black, fuzzy stuff in the corner of the closet where it's always cold. I've been renting this villa in Jumeirah for about a year, bu...

My bedroom closet on the inside wall has these black splotches that I just noticed when I was putting away winter clothes. We've lived in this Marina apartment for two years and it's been fine, but I think the humidity from the last few weeks might h...