All Questions

My kids have been coughing a lot more than usual, and I’ve just noticed black speckles growing along the ceiling corners of our master bathroom in our Jumeirah villa. We had that really humid spell a few weeks back and the ventilation just hasn't bee...

The AC in my apartment in Jumeirah Village Circle has been making a weird grinding noise for the past three days, but it's still blowing cold air. With the summer heat kicking in, I'm worried it's on the verge of a complete breakdown. What’s the diff...

We've lived in our Jumeirah villa for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet, which is on the outside wall. My husband has had a persistent cough for the last month that just won't go away, and I'm s...

We've lived in our villa in Mirdif for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet, behind some clothes. It's gotten worse since the heavy dew we had last week. My husband thinks it's not a big deal, but ...

The AC in my apartment in Jumeirah Village Circle has been leaking into the wall behind it for a couple of months, and now I’m seeing black spots spreading on the wallpaper. My landlord says it's just condensation and to wipe it down, but it keeps co...

My kids have been coughing more than usual lately, and I've just spotted some black specks along the bottom of the wall behind our sofa in the living room. With all the humidity lately from the AC running non-stop, I'm really worried it's mold and th...

The AC in my bedroom has been leaking a bit onto the carpet for the last few weeks and now I’m seeing a dark black spot spreading in the corner. My landlord is notoriously slow to fix things, but I’m worried about my health. Is cleaning this myself w...

Our kids have been having a really bad runny nose and cough for a couple of months now, especially in their bedrooms, and we can't seem to get rid of this dusty, stale smell in the air no matter how much we clean. We live in a villa in Al Barsha that...

My 5-year-old has had a really bad, persistent cough for the last three days, especially at night here in our apartment in Al Nahda. I’ve noticed it’s dry and dusty outside again, and I’m worried it’s the poor air quality or something more serious. I...

My walk-in closet in our Marina apartment always feels damp, especially on the bottom where we keep our shoes and bags. I pulled out a leather handbag I hadn't used since last winter and found a patch of white mold on it, which has me totally freaked...