All Questions

After the heavy rains last week, I noticed water seeping through the ceiling in the kids' room. They’ve both been complaining of a stuffy nose and cough since then. The air feels musty, even with the AC on. Are there any specific steps I should take ...

Our master bedroom AC unit in our Jumeirah villa has been leaking a bit for a couple of months, and now we're seeing these black speckles spreading on the wall behind the curtain. With the humidity lately, it's gotten worse and I'm worried about my f...

The AC in our villa in Jumeirah 3 has been leaking into the wall behind it, and now there's a huge patch of black mold spreading there. We tried cleaning the visible part with bleach, but the smell is still really strong and I'm worried it's inside t...

The AC in our apartment in Jumeirah has been leaking a little and now we've found a patch of black mold in the carpet underneath the unit. It's been there a while by the looks of it. What's the best way to handle this, and should I be getting the bui...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet where we store our winter clothes. The dehumidifier runs constantly but the musty smell is getting worse, especially since the weather got ...

The AC in our Jumeirah apartment seems to be leaking a little water onto the carpet in the master bedroom, and now I'm seeing a few small black spots in the corner behind the wardrobe. It's been there for maybe two weeks and has a damp smell. Is this...

Our AC has been constantly running through the humid summer in our Jumeirah villa, and I've just pulled back the wardrobe in the master bedroom to find a huge patch of black mold on the wall behind it. It's definitely been growing for a while and the...

The grout between the tiles in our master bathroom has started turning black, and there's a constant damp smell even though we run the exhaust fan. It's a windowless bathroom in our Jumeirah villa and it's gotten noticeably worse since the weather tu...

We’ve lived in our Mirdif villa for 2 years and just noticed a patch of black mold behind the wardrobe in our master bedroom, probably from a slow leak in the en-suite. Since the last round of heavy rain, my husband's nighttime asthma has gotten so m...

We've lived here for 2 years and just noticed these weird black spots spreading along the wall behind our wardrobe in the master bedroom. The area always felt a bit damp, but I never thought much of it until I moved the furniture today. Given how hum...