All Questions

After the intense heat wave we had last month, I noticed a strange cold spot developing near the window in my living room. It's weird because it only happens when the main AC is off at night, and now that I’m trying to cool down during this unexpecte...

My kids have been coughing non-stop for the past two weeks and we can't figure out why. I finally pulled out the sofa in our living room to look behind it and found a huge patch of black mold on the wall, probably from a hidden AC leak. The musty sme...

The building maintenance said they found high humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My kids have been coughing for the last couple of weeks, and I just discovered a black, fuzzy patch of mold behind the wardrobe in their bedroom. I think it might be from condensation because that wall is adjacent to the bathroom. What is the safest ...

We've been in our Jumeirah Village Circle apartment for about a year now, and I just pulled back the silicone sealant around our shower and found a ton of black mold growing underneath it. The bathroom doesn't have a window and the extractor fan is r...

The building maintenance said they found dehumidification humidity in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could post flood in our home be the cause? How do I get this checked?

The AC in my apartment seems to be blowing a weird, damp smell into the living room and I finally took a look at the unit. There's definitely black and green fuzzy stuff growing around the edges of the vent and on the insulation inside. It's been lik...

Our master bedroom closet in the Jumeirah villa always feels damp, and I’ve started finding faint mold spots on a couple of my leather bags. It’s been getting worse since the humidity spiked a few weeks ago. Is this something I can fix with a standal...

After the heavy rains last month, I noticed a persistent damp smell coming from the basement storage area. The walls seem a bit soggy to the touch, and there are some mold patches forming on the corners. It's concerning because my family has been com...