All Questions

After the heavy rains we experienced last month, I noticed a persistent musty smell coming from my master bedroom closet. The walls feel damp to touch, and there's even some mildew growing on the corners. Given that it’s been two years since we moved...

My kids have been coughing more than usual and I finally found a patch of black mold behind our bedroom wardrobe in Silicon Oasis. It’s been crazy humid the last few weeks and the AC just can’t seem to keep up. Is this something I need to fix and pay...

My kids have been coughing and I suspect it might be from a black spot I found behind the wardrobe in our master bedroom. We’ve lived here for 2 years and just noticed it when we moved the furniture to clean. I’m in a rented apartment in Jumeirah Vil...

The AC in our bedroom closet has been leaking a bit, and now I’m starting to see these small black spots on the back wall and on a couple of our leather bags we stored in there. It’s our first winter in a Marina high-rise and I’m worried the humidity...

My AC unit in the bedroom has been leaking a bit for the last couple of weeks, and now I’m seeing these black spots spreading on the wall behind the wardrobe. With this humidity, I’m worried it’s getting worse by the day. How urgent is it to get a pr...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My kids have had a constant runny nose and dry cough since we started using the AC full-time in our Jumeirah apartment a couple of months ago. I'm constantly dusting, but a fine layer of grey powder seems to settle on everything within a day, especia...

After the heavy rains last week, I noticed a dampness creeping into our basement storage area, and now both my partner and I are experiencing persistent coughs and headaches. The air feels stuffy, and there's a strange moldy odor that’s been lingerin...

Our master bedroom in our Jumeirah Village Circle apartment has had this persistent damp smell ever since the heavy rains in March. I've started waking up with a stuffy nose and itchy eyes, and my husband has had a nagging cough for weeks that won't ...

We've lived here for 2 years and just noticed a bunch of black spots growing along the corner of our bedroom wall where it meets the ceiling. My toddler has been having a runny nose and a cough that just won't clear up for the past few weeks, and I'm...