All Questions

The AC in my apartment seems to struggle with the humidity even on cooler days, and now both my daughter and I have started feeling dizzy and short of breath. The bathroom, which gets a lot of steam from our showers, is especially humid. Is this some...

We’ve lived in our Jumeirah Park villa for two years and just noticed a bunch of black spots growing in the grout between the floor tiles. It’s especially bad in the corner behind the toilet where it’s always a bit damp. I’m worried it’s been there a...

The building maintenance said they found mold homes in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The AC in our bedroom has been making a weird damp smell for the past month, and I've started waking up with a stuffy nose and itchy eyes every morning. I finally pulled the vent cover off yesterday and saw what looks like black dust and fuzz all aro...

The AC in our bedroom has been making this damp, earthy smell for a couple of weeks now, and I finally pulled the vent cover off in our Jumeirah apartment. The inside of the duct is completely black and fuzzy. I’m worried this is why my husband has h...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could choosing certified in our home be the cause? How do I get this checked?

My kids have been coughing a lot lately and I’ve just discovered black spots along the baseboards in their bedroom, behind the wardrobe where it’s always a bit damp from the AC condensation. It’s been getting worse since the humidity started rising a...

My kids have been coughing for the past couple of weeks, and I just found black spots spreading behind the wardrobe in our master bedroom, which is on the outside wall of our villa in Jumeirah. I keep the AC running, but it feels damp in there. Given...

Our family villa in Jumeirah has had a persistent damp smell in the kids' bedrooms since the heavy rains in February. I just moved their toy chest and found a patch of black mold spreading on the wall behind it. My youngest has been wheezing a lot th...

After the heavy rains last month, I noticed a musty smell and some discoloration on the ceiling of my bedroom. Given that we’ve only lived here for two years and it’s a rental, whose responsibility is it to inspect for mold?