All Questions

My bedroom closet in my Marina apartment has started to develop black spots on the back wall, and my clothes have a faint damp smell. We've had such high humidity lately and I run the AC constantly, but I'm not sure if it's powerful enough for the ro...

My kids have been coughing at night and I’m starting to worry. I just pulled out some winter clothes from the storage room in our Jumeirah villa and found a bunch of dark spots on the wall behind the cupboard and a few of the jackets smell really dam...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet, which is on an interior wall. The AC vent is right above it and I think the constant cold air is causing condensation. I’m really worried ...

The AC in my apartment in Jumeirah Village Circle has been leaking a bit, and now I’ve found black, fuzzy mold spreading on the back of my bedroom wardrobe. It’s been humid for the last few weeks and the smell is getting really strong. Who is respons...

The ceiling in our bedroom in our Jumeirah villa has developed a few small brown patches that are slowly getting bigger. We’ve lived here for two years and just noticed them after the last round of heavy humidity, so I'm worried it's a leak. I need t...

My villa in Jumeirah has been feeling so much warmer this summer, and my DEWA bill last month was absolutely shocking. I’ve noticed we’re constantly fighting the heat with the AC, and I’m worried we’re wasting a huge amount of energy. I want to make ...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could mold remediation in our home be the cause? How do I get this checked?

We've lived in our Discovery Gardens apartment for about 18 months, and the master bedroom's AC has started making a constant rattling noise that's keeping us up at night. I'm not sure if this is just a filter issue I should handle myself or somethin...

Our little one has been having a persistent cough and runny nose for the past couple of weeks, and we can't figure out why. I just pulled out a box of old winter clothes from the storage cupboard under our stairs in Jumeirah and found a few jackets w...

The AC in my bedroom closet has been leaking a bit for a couple of months, and now I’m seeing black spots spreading on the wall and our clothes. I wiped it with vinegar but it came back worse after a week. Is this something I can tackle myself with s...