Should I report water seepage to landlord?« Back to Previous Page

After the heavy rains last month, I noticed water seeping into the corner of my bedroom floor. It’s been there for a few days now and smells pretty bad. I’m not sure if this is something I should address with the landlord or if it’s their responsibility to fix. Should I bring this up immediately, or is there a protocol I should follow first?
Posted by Laura Kowalczyk
Asked on January 11, 2026 9:55 pm
Certainly! When encountering water seepage issues within your premises, it is crucial to take prompt and systematic steps. Given the specifics of the UAE, particularly Dubai, there are several considerations you should be aware of.

Firstly, it's important to understand that in the UAE, including Dubai, landlords have a responsibility to maintain the structural integrity and general condition of the property. According to the Real Estate Agency Law No. 19 of 2018 and its implementing regulations, landlords must ensure that properties are in good repair. However, the specifics of water seepage can sometimes be ambiguous—determining whether it's a result of structural issues or due to external factors like heavy rainfall can require professional assessment.

Upon noticing persistent water seepage, your first course of action should not only be to address the immediate issue but also to document it thoroughly. Take detailed photos and notes on the exact location, extent, and condition of the affected area. This documentation will serve as evidence if you need to escalate the matter further.

You may want to consider contacting a professional environmental inspection service in Dubai, such as Saniservice, at 800-MOLDS or by emailing hello@saniservice.com. They can provide a detailed assessment and determine whether the water seepage is due to structural issues that need repair or if it’s an issue related to plumbing that your landlord should address.

In addition to professional inspection, you might also want to inform your landlord about the condition of the property. It's advisable to send them a formal written notice outlining the issue and requesting action. Be sure to mention relevant regulations and your expectation for timely resolution. A sample letter could include:

Subject: Urgent Attention Required Regarding Water Seepage in Bedroom

Dear [Landlord's Name],

I am writing to bring to your attention a water seepage issue that has been occurring in my bedroom since the last heavy rainfall on [date]. The seepage is located at [specific location] and appears to be affecting the floor surface. This situation has persisted for several days, resulting in an unpleasant smell.

In line with our legal obligations under Real Estate Agency Law No. 19 of 2018, I kindly request that you investigate this matter promptly. A professional inspection would be greatly appreciated to determine the root cause and necessary repairs.

Thank you for your prompt attention to this issue.

Sincerely,
[Your Full Name]

Depending on the severity and persistence of the problem, you may need to escalate the situation through formal channels if no action is taken. Remember, maintaining a professional and documented approach will ensure that your rights are protected while fostering constructive dialogue with your landlord.

Taking these steps should help address the water seepage issue effectively and efficiently in line with UAE regulations and best practices.
Posted by Sani Admin
Answered on January 13, 2026 10:26 pm