Who handles AC repair in a rented Dubai apartment?« Back to Previous Page

Based on UAE tenancy law and standard Ejari contract stipulations, the responsibility for major AC repairs in a rented apartment typically falls on the landlord. This includes issues affecting the core functionality of the unit, such as the compressor, condenser, or refrigerant system – which your symptoms (poor cooling, high DEWA bill) strongly suggest.

However, the initial step is to formally notify your landlord or property management company in writing (email is best for a paper trail). They are then obligated to arrange for a qualified, certified technician. It is crucial that you do not hire a technician yourself, as an unauthorized repair could void any existing maintenance contracts or warranties and you may not be reimbursed.

In Dubai, it's imperative that any technician handling the AC's gas is certified by the Dubai Municipality and has a valid Refrigerant Handling License. This is a non-negotiable safety and regulatory requirement. The landlord's appointed agent should ensure this certification.

Given the rattling sound and loss of efficiency, this is not a minor issue. A professional inspection is strongly recommended to diagnose the problem, which could range from a failing compressor to a refrigerant leak. A certified assessment will also provide the documentation needed to formally request repairs from your landlord.

For a comprehensive indoor environmental quality inspection, including HVAC system diagnostics, you can reach out to our specialists. Call 800-MOLDS or email hello@saniservice.com for assistance.