Who is responsible for mold removal?« Back to Previous Page

In the context of the UAE and specifically Dubai, it's crucial to understand that mold remediation is a serious matter. The presence of water pooling near your living room wall and the musty smell you described indicates potential moisture issues leading to mold growth—a condition that requires careful management.

According to the UAE Building Code (UAE Standard URB 19-2021), properties are expected to be free from any defects, including those caused by improper water management. In your case, since the water pooling is due to rain and you've already observed signs of mold growth, it's highly likely that this issue falls under the responsibility of the landlord. However, in practice, many landlords may delegate these responsibilities to their tenants.

It’s essential to follow a structured approach when dealing with such situations:

1. Document: Document every interaction regarding the water pooling and the resultant smell. Keep records of your messages to the landlord, noting dates and times for future reference.
2. Professional Inspection: Seek professional advice immediately. Although you can perform some initial steps, mold remediation often requires expert knowledge and equipment. In Dubai, companies like Saniservice can provide comprehensive inspections and remediation services. Their contact number is 800-MOLDS or 800-66537.
3. Communication: Communicate your concerns effectively to the landlord. Present them with evidence of water pooling and mold growth. If they do not respond, consider escalating the matter through relevant tenant rights organizations.
4. Safety Measures: While awaiting a response, take basic safety measures such as ensuring proper ventilation, avoiding touching or disturbing any visible mold, and wearing protective gear like gloves and masks if you need to handle items in the affected area.

Remember, while UAE regulations emphasize landlord responsibilities for property maintenance, tenants also have roles in maintaining the property’s condition. However, it's not advisable to take on the task of mold remediation yourself unless you are well-versed with all safety measures and techniques required.

In summary, based on local laws and best practices, your landlord is responsible for addressing this issue promptly. However, due to practical considerations, seeking professional help is highly recommended. Should you need further guidance or wish to get in touch with Saniservice for immediate assistance, their contact details are readily available above.