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After the recent heavy rains, I noticed water seeping into the basement of our villa. The municipality guidelines in Dubai seem unclear about who is responsible for such repairs. Are there specific rules or professionals we should hire to handle this issue?
Posted by Anna De Vries
Asked on December 27, 2025 12:12 am
In the UAE, particularly in Dubai, there is no singular definitive guideline that clearly outlines who pays for basement water damage. However, based on typical municipal regulations and insurance policies, it's generally advisable to take a proactive approach towards addressing such issues.

When heavy rains have caused water seepage into your villa’s basement, the first step would be to assess the extent of the damage. In many cases, if the issue is due to external factors like burst pipes or drainage problems, the local municipality might need to intervene. Yet, if it's a result of poor maintenance or construction defects within your property, you may find yourself responsible for repairs.

For a more comprehensive understanding, it’s crucial to refer to the Dubai Municipality guidelines on building codes and maintenance responsibilities. Typically, these codes outline that homeowners are responsible for maintaining their properties in good condition, which includes ensuring proper waterproofing and drainage systems. However, when external factors contribute significantly to the damage, such as flooding from neighboring properties or municipal infrastructure issues, the local authorities may be held accountable.

It is highly recommended to engage a professional building inspector or an environmental remediation service provider like Saniservice (hello@saniservice.com) for a thorough evaluation of your property. They can provide detailed reports on what caused the water damage and suggest appropriate remedial actions. This step is not only critical for immediate repair but also ensures compliance with local regulations.

In Dubai, it's often beneficial to have comprehensive building insurance that covers such incidents. If you find yourself in a situation where the municipality or another party refuses responsibility, consulting with a legal expert familiar with UAE real estate law can be very helpful.

Remember, proactive measures like regular maintenance and professional inspections can prevent many of these issues from escalating into costly repairs. If you are unsure about your responsibilities or need assistance navigating the complexities of local regulations, don’t hesitate to contact Saniservice for guidance and support.

Call 800-MOLDS (800-66537) or email hello@saniservice.com for immediate consultation on how to handle water seepage in your basement.
Posted by Sani Admin
Answered on December 28, 2025 12:45 pm