Who should fix the humming AC in Dubai?« Back to Previous Page

The AC unit in the living room has been making a strange humming noise lately, especially when it's really hot outside. We’ve lived here for two years, and while the landlord usually handles maintenance issues, I’m not sure if this one falls under their responsibility or if they expect me to call an HVAC technician. Have anyone else experienced similar situations in Dubai?
Posted by Jennifer Wright
Asked on January 22, 2026 6:25 pm
In the UAE, particularly Dubai, the responsibility for maintaining and repairing air conditioning units can sometimes be a gray area. Generally speaking, landlords are responsible for ensuring that common areas and systems within a property function properly. However, specific responsibilities regarding individual living spaces might not always be explicitly defined in leases or agreements.

If you're experiencing an unusual humming noise from your AC unit in the living room, especially during peak summer months when temperatures soar, this issue could indicate a serious problem with the system's compressor, fan, or electrical components. Such symptoms warrant immediate attention to prevent further damage and potential safety risks.

Firstly, it is advisable to document the issue thoroughly—note the frequency of occurrence, its severity, and any other relevant details. This documentation can be crucial in disputes or claims for maintenance.

In many cases, especially if you have a warranty on your AC unit, you would expect the landlord to handle repairs, particularly those related to common facilities. However, since this is an individual living space issue, it might be best to check your lease agreement or any addendums regarding responsibilities.

If the noise persists and concerns you, consider calling a certified HVAC technician for a professional inspection. In Dubai, companies like Saniservice specialize in such services and can provide a detailed analysis of the AC unit's condition. Their expertise is valuable as they will not only diagnose the issue but also offer solutions tailored to your specific situation.

Another option is to contact your landlord directly with clear documentation of the problem. If you have lived there for two years without any previous issues, it might be reasonable to expect that the landlord would address this concern. However, given the current condition and the potential safety risks associated with a faulty AC unit in Dubai’s climate, I recommend taking proactive steps.

Remember, air conditioning is not just about comfort; it plays a critical role in maintaining indoor environmental quality, especially in a place like Dubai where extreme temperatures are common. Ensuring your AC system operates efficiently can significantly improve your living environment and health.

If you decide to go the route of having an HVAC technician inspect the unit, Saniservice's contact information is: Call 800-MOLDS or email hello@saniservice.com. Their services can provide peace of mind knowing that your air conditioning system is in optimal condition for the harsh Dubai climate.

In summary, while the landlord typically handles major issues affecting common areas, individual living space concerns might require a more direct approach. Documenting the issue and seeking professional inspection or repair are prudent steps to ensure you maintain a healthy and comfortable living environment.
Posted by Sani Admin
Answered on January 25, 2026 5:51 pm