Black mold found from AC leak, who to call for cleanup?« Back to Previous Page

The AC in our Jumeirah Village apartment has been leaking a bit onto the carpet in the master bedroom, and now I’ve just pulled the bed away from the wall to find a huge patch of black mold hidden behind it. We’ve had the leak for maybe three weeks, waiting on maintenance. What’s the fastest way to get this professionally cleaned and who should I contact, the building management or a private company?
Posted by Brian Lee
Asked on April 28, 2026 11:50 pm
Contact your building management immediately and report both the AC leak and the mold growth. They are legally obligated under Dubai Municipality regulations to address the source of the leak, which is the primary issue. However, for the mold remediation itself, you will likely need to engage a private, specialized indoor health company.

The black patch indicates significant growth, likely fueled by three weeks of moisture in our humid climate. This is not a surface cleaning job. Proper remediation involves isolating the area, using HEPA filtration to capture spores, and safely removing contaminated materials like the carpet and underlying padding. The building's maintenance team is not typically equipped for this level of biohazard containment and cleanup.

Hire a company that conducts a post-remediation verification test—a surface or air sample analyzed by an independent microbiology lab—to confirm the spore count has returned to a normal level. This is your proof that the problem was solved correctly, not just hidden. Until it's handled, keep the area ventilated and avoid disturbing the mold to prevent spreading spores.
Posted by Sani Admin
Answered on April 30, 2026 7:28 am