All Questions

We've lived in our Jumeirah Village Triangle apartment for 2 years and just noticed a ton of black mold spreading on the wall behind our bedroom wardrobe. It got way worse after the heavy dew last month. I'm worried about my wife's allergies and I kn...

I'm renting an apartment and noticed post flood in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

Our master bedroom in our Jumeirah villa has had a persistent damp smell for the last couple of months, but this morning I pulled back the wardrobe and found a patch of black mold on the wall behind it. We’ve been waking up with stuffy noses and I’m ...

The AC in my apartment seems to struggle with the humidity even on cooler days, and now both my daughter and I have started feeling dizzy and short of breath. The bathroom, which gets a lot of steam from our showers, is especially humid. Is this some...

We’ve lived in our Jumeirah Park villa for two years and just noticed a bunch of black spots growing in the grout between the floor tiles. It’s especially bad in the corner behind the toilet where it’s always a bit damp. I’m worried it’s been there a...

The building maintenance said they found mold homes in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

The AC in our bedroom has been making a weird damp smell for the past month, and I've started waking up with a stuffy nose and itchy eyes every morning. I finally pulled the vent cover off yesterday and saw what looks like black dust and fuzz all aro...

The AC in our bedroom has been making this damp, earthy smell for a couple of weeks now, and I finally pulled the vent cover off in our Jumeirah apartment. The inside of the duct is completely black and fuzzy. I’m worried this is why my husband has h...

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could choosing certified in our home be the cause? How do I get this checked?

My kids have been coughing a lot lately and I’ve just discovered black spots along the baseboards in their bedroom, behind the wardrobe where it’s always a bit damp from the AC condensation. It’s been getting worse since the humidity started rising a...