All Questions

My balcony in my Marina apartment has started letting in a lot of water whenever we get a strong wind with rain, leaving a big puddle and soaking the tiles. It's happened three times this winter and I'm worried it's going to damage the flooring or th...

The AC in our villa in Jumeirah has been making this weird damp smell for a couple of months, but we just ignored it. Now I’ve started getting these awful sinus headaches and my throat is constantly scratchy. I finally pulled the vent cover off in th...

My kids have been coughing and I suspect it's from the black mold that’s been growing in the corners of our master bedroom closet. We've lived here for 2 years and just noticed it, probably because it's been so humid lately. I tried wiping it with vi...

My kids have been coughing non-stop for the past few weeks and we can't figure out why. I just pulled out a bag of winter clothes we had stored in the built-in wardrobe of our master bedroom and everything feels damp and has black speckles all over i...

We've lived here for 2 years and just noticed a small patch of black mold in the corner of our master bedroom closet where we store our winter clothes. It's on the wall that faces the outside and the room always feels a bit damp. I'm handy with a spr...

I'm renting an apartment and noticed mold homes in the bathroom. Is this the landlord's responsibility to fix? I'm not sure what my rights are here.

The AC in my apartment seems to be blowing out a really damp, earthy smell that’s settled into our guest bedroom closet. I just pulled out a suitcase to pack for a trip and found several of my winter jackets covered in black and green fuzzy spots. Th...

After the heavy rains last month, I noticed a musty smell in the corner of our master bedroom, near the window. The walls seem damp even though we keep the room well ventilated. My kids have been coughing more than usual lately, and I’m worried it mi...

The wall behind our sofa in the living room has started showing these dark, fuzzy patches, and it feels slightly damp to the touch. We’ve lived in our villa in Jumeirah for 2 years and just noticed this after rearranging the furniture yesterday. I’m ...

My 4-year-old has been having this persistent cough for over three weeks, especially bad at night, and I've noticed what looks like black mold in the corner of our villa's master bathroom in Jumeirah. We keep the AC running constantly to fight the he...