All Questions

My AC unit in the bedroom has been leaking a bit for the last couple of weeks, and now I’m seeing these black spots spreading on the wall behind the wardrobe. With this humidity, I’m worried it’s getting worse by the day. How urgent is it to get a pr...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My kids have had a constant runny nose and dry cough since we started using the AC full-time in our Jumeirah apartment a couple of months ago. I'm constantly dusting, but a fine layer of grey powder seems to settle on everything within a day, especia...

After the heavy rains last week, I noticed a dampness creeping into our basement storage area, and now both my partner and I are experiencing persistent coughs and headaches. The air feels stuffy, and there's a strange moldy odor that’s been lingerin...

Our master bedroom in our Jumeirah Village Circle apartment has had this persistent damp smell ever since the heavy rains in March. I've started waking up with a stuffy nose and itchy eyes, and my husband has had a nagging cough for weeks that won't ...

We've lived here for 2 years and just noticed a bunch of black spots growing along the corner of our bedroom wall where it meets the ceiling. My toddler has been having a runny nose and a cough that just won't clear up for the past few weeks, and I'm...

After the heavy rain last month, I noticed a musty smell coming from the corner of the living room where the walls meet the ceiling. It’s not just the smell; there seems to be some discoloration too. My kids have been complaining about coughing fits ...

The AC in our apartment in Jumeirah seems to be leaking a little and now we've found a patch of black mold on the wall behind the kids' bedroom curtain. My youngest has had a persistent cough for the last couple of weeks and I'm starting to panic. Wh...

After the recent rain last month, I noticed a persistent musty smell coming from the corner of the living room. The AC in my apartment seems to struggle even on high settings during these humid spells, but I’m not sure if it’s because of its age or i...

We've lived here for 2 years and just noticed a patch of black mold in the corner of our master bedroom closet where we store our winter clothes. It's on the wall that faces the outside, and with the recent humidity, it seems to have gotten worse. I'...