All Questions

After the rain last month, I noticed a musty smell coming from the basement, which we use as storage. The air feels damp, and my asthma has been acting up more than usual since then. My kids have also been complaining of headaches and itchy eyes. Cou...

The AC in my apartment seems to be blowing out a weird, damp smell, especially in the master bedroom. We've lived here for 2 years and just noticed this over the last few weeks as the weather got more humid. I pulled the vent cover off and the inside...

The AC in my apartment in JLT has been making this damp, musty smell every time it kicks on, and it’s gotten way worse since the humidity spiked last week. It’s strongest in the master bedroom, and I’ve even noticed some dark spots around the vent. W...

After the recent humidity spike, I've been seeing some discoloration on my bathroom ceiling. Is this high humidity? How serious is it and what should I do?

After the rain last month, I noticed a strange dampness in my bedroom closet. The AC doesn't seem to be helping much, and the clothes I hang up are always a bit wet. Can anyone suggest if this is something I can handle myself or if I should call an e...

We've lived in our Jumeirah Village Circle apartment for about a year, and the grout between the bathroom floor tiles is turning black with mold, especially in the corner behind the toilet where it's always damp. I try to keep it clean, but the smell...

The building maintenance said they found mold remediation in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

We've lived in our Jumeirah Village Triangle apartment for 2 years and just noticed a patch of black mold spreading from the corner of our bedroom ceiling. It started after that heavy dew last week and the dampness seems to be getting worse. Our land...

The building maintenance said they found safe mold in a neighboring apartment. Should I be worried about my unit? What precautions should I take?

My family has been feeling unwell - headaches, fatigue, respiratory issues. Could choosing certified in our home be the cause? How do I get this checked?