All Questions

My kids have been coughing more than usual and my bedroom closet in our Jumeirah apartment has a weird damp smell, even though we haven’t used it much since winter. I just pulled out some shoes from the back and found a few of them covered in fuzzy w...

My bedroom closet, which is on an interior wall, has had this weird black speckling for a couple of months now, and it’s starting to spread. I live in a villa in Mirdif and I know the humidity has been brutal this season. I’m worried it’s black mold,...

The AC in my bedroom has been making this damp, earthy smell for the last couple of months, and I’ve started waking up with a stuffy nose and a headache that won’t go away. I pulled the vent cover off yesterday and the inside of the duct looks dark a...

The AC unit in my son’s bedroom has been leaking a bit of water, and now we’ve found black spots on the wall behind his wardrobe. He’s been having allergy symptoms in the morning, and I’m really worried it’s mold from the humidity. What’s the most ef...

After the rain last month, I noticed a bit of mold growing on the ceiling of my balcony. It’s only about the size of a dinner plate, but it's spread out a little more each day. The smell is starting to get to me, and I’m not sure if I can handle clea...

We've lived here in JBR for 2 years and just noticed a bunch of black spots spreading from the corner of our bedroom closet. It's definitely worse since the humidity spiked last month. I'm really worried it's making my allergies act up. Who is respon...

The AC in my bedroom has been making this weird damp smell for the last couple of weeks, and now I’ve just spotted a patch of black mould on the wall behind the headboard. We live in a villa in Jumeirah and the room always feels a bit humid. How urge...

After the heavy rains last month, I noticed a musty smell coming from the corner of my bedroom closet. My sister mentioned that hidden mold can cause respiratory issues, but I’m not sure if it’s in my unit or if it’s something I should be reporting t...

My bedroom AC unit in our Jumeirah Village Circle apartment has started leaking water onto the floor again, just like it did last summer. It forms a small puddle by midday and it’s starting to warp the wooden skirting board. I’ve tried wiping it up b...

The AC vent in my master bedroom has been leaking a bit of water onto the wall for a couple of months, and now we’re seeing these black, speckled patches spreading from behind the curtain. My husband has had a constant stuffy nose and a cough that wo...